General questions

You could just email us at info@viplogopro.com, or call us at +1 (832) 631 3077.
Basically yes! We will do our best to fulfill this.
Mostly the setup charge means costs of sample and express courier.
It is basically ok if the production is not started. Yet you may be charged for some extra banking fee.
Just send us pictures to describe the defectiveness. We will be responsible after this confirmation.

Other questions

You could just email us at info@viplogopro.com, or call us at +1 (832) 631 3077.
Basically yes! We will do our best to fulfill this.
Mostly the setup charge means costs of sample and express courier.
It is basically ok if the production is not started. Yet you may be charged for some extra banking fee.
Just send us pictures to describe the defectiveness. We will be responsible after this confirmation.